Política de privacidad

Privacy Policy – HeldInBliss

Last updated: June 29, 2025

At HeldInBliss (“we,” “us,” or “our”), your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. What Personal Information We Collect

We may collect the following types of information:

  • Contact details: Name, address, phone number, email address

  • Payment information: Credit/debit card details, billing address, transaction history (handled securely)

  • Account information: Username, password, preferences

  • Order & activity data: Purchase history, items viewed, cart contents, returns, customer support inquiries

  • Device & usage info: IP address, browser type, device identifiers, and website activity

  • Communications: Any messages or feedback sent to our team

 

2. How We Collect Personal Information

We collect your data:

  • Directly from you (e.g., when you purchase, contact support, or create an account)

  • Automatically via cookies and analytics tools when you use our website

  • From trusted partners that help us provide and improve our services (e.g., payment processors, email marketing platforms)

 

3. How We Use Your Personal Information

We use your information to:

  • Process orders, returns, and refunds

  • Deliver customer support and respond to your questions

  • Personalize your HeldInBliss shopping experience

  • Send updates, offers, and marketing (only if you opt-in)

  • Prevent fraud and abuse, ensure safety and compliance

  • Meet legal and regulatory obligations

 

4. How We Share Your Personal Information

Your privacy is our priority. We never sell your data. We may share your information only with:

  • Service providers (payment processors, shipping partners, IT and marketing platforms)

  • Advertising or analytics partners (with your consent or as allowed by law)

  • Government/law enforcement (if required by law)

  • Business affiliates or in case of a company sale or merger

  • Others, with your explicit consent

 

5. Children’s Privacy

HeldInBliss is for adults only. We do not knowingly collect personal data from children under the age of majority. If you are a parent/guardian and believe your child has provided personal information, please contact us to request deletion.

 

6. Data Security & Retention

We use industry-standard security measures to protect your information. No method is 100% secure, but we strive to safeguard your privacy at every step. We retain your data only as long as necessary for the reasons described here, and to comply with legal or accounting requirements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails

  • Request a copy of your data in a portable format

To exercise your rights, email us at info@heldinbliss.com. We may ask you to verify your identity before fulfilling your request.

 

8. International Transfers

Your information may be processed and stored outside your country of residence (including the US or other jurisdictions). Where required, we ensure adequate protections are in place for cross-border data transfers.

 

9. Policy Updates

We may update this Privacy Policy from time to time. We will always post the latest version on our website and update the “Last updated” date above. Where appropriate, we will notify you by email or on our site.

10. Contact Us

Questions, requests, or concerns about your privacy?

HeldInBliss

📧 Email: info@heldinbliss.com

📬 Address: 30N South Gould Street, STE N, Sheridan, WY 82801, United States

 

Your trust, privacy, and confidence are at the heart of HeldInBliss. Thank you for choosing us.